These Terms and Conditions ("Terms") govern your use of the OVA Multivendor Delivery Mobile App ("App") and constitute a legally binding agreement between you and OVA. By using the App, you agree to abide by these Terms. Please read them carefully.

1. Acceptance of Terms

By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use the App.

2. User Categories

OVA serves three primary user categories: Customers, Vendors, and Delivery Partners. Specific terms and conditions for each category are outlined below:

Customers:

• Customers are individuals or entities using the App to browse, purchase, and receive products or services from Vendors.
• Customers are responsible for ensuring the accuracy of their order information and for providing a safe delivery location.
• Customers are required to pay for orders through the App using the designated payment methods.

Vendors:

• Vendors are businesses or individuals using the App to list, sell, and deliver products or services to Customers.
• Vendors are responsible for accurately describing their products or services, setting prices, and fulfilling orders in a timely manner.
• Vendors agree to comply with local laws and regulations regarding the sale of their products or services.

Delivery Partners:

• Delivery Partners are individuals or entities contracted to provide delivery services through the App.
• Delivery Partners are responsible for timely and safe delivery of orders to Customers.
• Delivery Partners must adhere to traffic rules, safety regulations, and all applicable laws during delivery.

3. Privacy

Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the App, you consent to our data practices as described in the Privacy Policy.

4. Content and Intellectual Property

All content, including text, images, logos, and trademarks, displayed on the App is the property of OVA or its licensors. You may not use, modify, reproduce, or distribute any content from the App without prior written consent from OVA.

5. Termination

OVA reserves the right to suspend, restrict, or terminate your access to the App if you violate these Terms or engage in any activity that may harm OVA, other users, or the integrity of the App.

6. Disclaimers

• OVA does not guarantee the accuracy, completeness, or availability of products or services listed on the App by Vendors.
• OVA is not responsible for any disputes or issues that may arise between Customers, Vendors, or Delivery Partners.
• OVA is not liable for any losses, damages, or injuries that occur during the use of the App.

7. Changes to Terms

OVA may update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the App after any changes constitutes acceptance of the revised Terms.

8. Contact Us

If you have questions or concerns about these Terms or the App, please contact us through the designated contact information provided in the App.

By using the OVA Multivendor Delivery Mobile App, you acknowledge that you have read, understood, and agreed to these Terms and Conditions for Customers, Vendors, and Delivery Partners.

For detail Terms and Conditions Kindly Refer to : OVA - Terms & Conditions